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The benefits of competence management are easily lost. We learned this early in our 20-year history of helping clients around the world articulate and implement competence management strategies.

For those who are not au fait with competence management, it is the process that makes sure enough competent people are around to deliver what a business needs now, and in years to come. Not just in the workplace, wherever that is, but also down the supply chain and in the boardroom.

Competence management can be a game changer when it is used to inform business policies and strategies, but this is rare. More often than not it is a reactive, not proactive, process owned by HR and populated with requirements in different ways by different business functions with varying degrees of enthusiasm and success.

In too many instances, the benefits of competence management are lost in the push for compliance with regulations or standards, or it is relegated to serving certain short term organisational targets. Because of this, it ends up getting lower billing on the executive agenda than it should (“it’s a management problem, let them sort it out”).

As a result, the business loses the opportunities created by having a clear picture of the competences at its disposal and a long term forecast of how its workforce needs to develop. The price for this is paid when strategies are shown to be fantasies, or where transformation programmes fail to transform anything (except money into thin air or goodwill into mistrust), or where major projects fall short (because the workforce cannot deliver them to spec or on budget). We get examples of this every day.

Poor competence management is one reason why organisations get left behind and mistakes are made over and over again. Knowledge and skills are overlooked because they are not known or understood, people leave and there is no one ready to replace them, reliance on suppliers grows because the employed workforce is out of step with new demands of the business, its customers or the competition are putting on it. This affects organisational culture – breeding short termism, insularity and risk aversion where good people end up adhering to bad processes or businesses carry on delivering loss making services because that’s what they do.

To unlock the potential of competence management, CAS has converted its accumulated knowledge and experience – of what works and what does not, where things go wrong and how to put them right – into a suite of training courses on competence management.

Come join one of our courses to learn more from us and from our experience about how competence management can keep your business on its toes, self-aware and future proofed.

  • If you are starting from scratch join one of our 1-day Pocket Guide sessions where you and others like you will learn what it’s all about and why it matters so much to get it right.
  • If you are a manager with responsibilities in this area, join one of our 2-day Practicals where you will undergo an intensive group learning experience and leave thoroughly acquainted with what good looks like and better able to move forward.
  • If you are an executive wondering why you don’t get the strategic advantage that competence management can give you, attend one of our ½ day Masterclasses and leave with a clear picture of what your business is missing.